We bring 11+ years of practice to help you navigate the complexities of designing, building, and scaling the right service for your audience.
Enterprise clients work with us to augment their internal resources, taking advantage of our outside perspective and “drop-in” product expertise.
Scale-ups partner with us to validate their products and improve their user experience, making sure they're able to scale with growing needs.
We'll provide your team with tried and tested processes that guarantee quality and speed to market. The biggest benefit? From enterprise to scale-ups, we get your product right the first time.
- 01. Service Design
- 02. Product Development
- 03. Web Design
We help you create service design experiences that customers applaud.
Have you ever wondered what the most effective implementation plan for a new rollout would look like? Or lost sleep thinking about the change management needed for new process improvements?
Strategy & Design
Our service design experts start by talking directly to your end customers and team, conducting field studies or workshops that observe what people do—in context. After we uncover pain points and opportunities, we map them out so your entire leadership team can visualize the 360-degree perspective. The business roadmap is built collaboratively along the way because involvement early-and-often reduces risks and saves long-term costs.
Curious to learn more?
1-1 Virtual Coffee
(coffee’s on us)
Customer Journey
(one week)
Service Blueprint
(two weeks)
Who we've worked with
The simple advantage
Studies show Simplicity works
Sourced from the simplicityindex.com
How we've helped our clients simplify
Saving TELUS customers a call for help
Shifting Delta Controls to Cloud IoT
No heroes, no egos, just a world-class team
Founder & CEO
JP Holecka
Managing Director
Eilish Kennedy
Director of Business Development
Trevor Westerlund
Senior Design & Product Strategist
Sarah Bain
Director of Delivery & Process
Ted Morgan
UX Lead
Priscilla Ho
Technical Lead
Nathan Marshall
Director of Technology
Cary Newfeldt
Culture can't be copied.
Senior Content Strategist/Content Lead (for a startup)
Vancouver
Drop us a note.
At POWERSHiFTER, we create innovative experiences that your customers will pay more for, refer more often, and differentiate you from the competition. Ready to unlock value for your brand?
Send us a note or call us at 1 (604) 227-9952
